Return Policy

Refund policy

You have the right to withdraw from this contract within fourteen days without providing reasons. The 14 days are counted from the day on which you or a third party authorized by you, but not the shipping company, has received the merchandise. To exercise your right to withdrawal, you must inform us unequivocally about your decision to withdraw from this contract (e.g. by letter, fax or e-mail).

ROYAL ADDICTION
Hellingstraße 3
18057 Rostock
Germany

E-mail: info@royaladdiction.store

If you withdraw from this contract, we have to refund you all payments received from you, including shipping costs (except additional costs incurred by your choice of a different shipping method than the cheapest standard method offered by us) without delay and no later than within fourteen days from the day on which we received your withdrawal notice.

ROYAL ADDICTION has the right to withhold the refund until we receive the merchandise.

ROYAL ADDICTION will use the same payment method for the refund that you used for the original transaction, unless otherwise agreed.

ROYAL ADDICTION will collect the merchandise at its own expense with DHL Express or FedEx.

You are only liable for the potential loss in value of the merchandise if that loss in value is due to you handling the object in a way that was not necessary to check the condition, properties and functioning of the watch.

The customer must return all documents and the packaging as well as any items included in the shipment of the purchased object.